LUXURY & RETAIL

Industry challenges

RETAILERS AND LUXURY COMPANIES WORLDWIDE ARE NOW MORE THAN EVER FACING CHALLENGES TO OUTPERFORM THE MARKET AND MEET CUSTOMER EXPECTATIONS

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LCA Contribution

LCA is a trusted advisor of major global retailers and luxury brands working side by side with top management, board members and industry experts.

  • A. We have helped our customers reshape their brand portfolio strategy by taking advantage of M&A opportunities and distribution partnerships that enable growth.
  • B. We are committed to achieving higher performance and profitability by renewing channel strategy and leveraging on human excellence.
  • C. We have assisted companies facing the increasing complexity of new markets, diverse and broader segments, and a variety of tastes, turning these challenges into unique opportunities to refocus growth strategy and enhance customer experience.
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Industry Capabilities

  • Growth Strategy and Branding

    • 1Emerging markets growth strategies and development of new partnership models
    • 2Competitive Intelligence
    • 3Brand portfolio strategy
    • 4Brand strategy and brand value
    • 5Competitive positioning analysis and future offer dynamics
    • 6Strategic due diligence
  • Performance and Profitability Improvement

    • 1Supply Chain Productivity Improvement Programs
    • 2Multi Brand organization: structure of a new business unit
    • 3Improvement of productivity and retail profitability
    • 4Channel strategy and Retail optimization
    • 5Sales force effectiveness (i.e. In-store Brand Ambassador)
  • Customer Experience Strategy

    • 1Customer Segmentation and Customer Equity analysis
    • 2Value Proposition Development by Segment
    • 3Customer Experience Strategy and Design
    • 4Strategies optimization for customer acquisition
    • 5CRM and Loyalty Programs
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Industry Insights

LCA constantly runs a Luxury Goods Market Observatory always up-to-date with the most current trends and market dynamics from a worldwide perspective.

LCA monitors five market segments of the Luxury Goods Market: Apparel, Accessories, Jewelry and Watches, Design & Home Décor, Luxury Cars.

Please, contact us at luxuryretail@corporate-advisors.eu for further information and to receive an abstract of our research.